CMS Puts the Kibosh on Misleading Medicare Advantage Sales Pitches
-“Secret shoppers” found that 80% of agent calls with clients were inaccurate or insufficient. After reviewing thousands of complaints about “confusing, misleading, and/or inaccurate” Medicare Advantage ads, and using “secret shoppers” to document deceptive telephone sales pitches, the Centers for Medicare & Medicaid Services (CMS) announced it is putting its foot down on Thursday. Kathryn…